Privacy Policy

At Lucrella, we are committed to protecting the privacy and security of our customers' personal information. We understand that your personal information is important, and we want you to know how we collect, use, and protect your information. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and the choices you have regarding your personal information.



Information We Collect


We may collect personal information from you when you visit our website, make a purchase, or interact with us in other ways. The types of personal information we may collect include:

- Contact information, such as your name, address, email address, and phone number
- Payment information, such as your credit card number and billing address
- Purchase history, including the products you have purchased from us
- Information you provide to us when you contact us, such as your questions or comments

We may also collect information about your use of our website, such as your IP address, browser type, and the pages you visit.



How We Use Your Information


We may use your personal information for the following purposes:

- To process and fulfill your orders
- To communicate with you about your orders and our products and services
- To personalize your shopping experience
- To improve our products and services
- To send you promotional offers and marketing communications
- To comply with legal and regulatory requirements

We may also use your information to create aggregated, de-identified data that does not identify you personally. We may use this data for research and analytics purposes.

We do not sell or rent your personal information to parties third for their marketing purposes.



How We Protect Your Information


We take reasonable measures to protect the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we use encryption to protect your payment information when you make a purchase from us.



Your Choices


You can choose not to provide us with certain information, but this may limit your ability to use certain features of our website or make purchases from us. You can also opt-out of receiving marketing communications from us by following the instructions in the communication.



Cookies


We may use cookies on our website to collect information about your use of our website. A cookie is a small file that is stored on your device when you visit our website. Cookies help us to provide you with a better website experience by remembering your preferences and allowing us to improve our website. You can adjust your browser settings to refuse cookies, but this may limit your ability to use certain features of our website.



Third-Party Links


Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of these websites before providing them with your personal information.



Changes to this Privacy Policy


We may update this Privacy Policy from time to time. If we make material changes to this Privacy Policy, we will notify you by email or by posting a notice on our website.



Contact Us


If you have any questions or concerns about this Privacy Policy, please contact us at rayyan@elementgaming.co.

Lucrella is formed under the laws of the United States, and operates under the laws of the United States of America with their registered office at:

United States

Effective Date

This Privacy Policy is effective as of 16.05.2024.